Help & guide

Quick answers to the most common questions.

Keyboard shortcuts

Show shortcuts overview?
Search questions & actions⌘/Ctrl + K
Undo⌘/Ctrl + Z
Redo⌘/Ctrl + Shift + Z
Navigate in presentation mode← →
Close modal / presentationEsc

Getting started

How do I upload my data?
Drag a CSV/XLSX file into the upload area, paste a public Google Sheets link, or import directly from Google Drive. We recognize the structure automatically — including SurveyMonkey, Qualtrics, Typeform and more.
Which file types are supported?
CSV, XLSX, XLS, ZIP (with legend) and JSON backups. Google Sheets works via a shared link or the Drive importer.
Do I need to create an account?
No, you can start right away. You see the first 20 answers for free. For the full dataset, exports and AI you need an unlock (from €2.50) or Pro — for which you log in with Google.

Editing the dashboard

How do I change a chart type?
Click the chart icon in the top right of each chart card and pick another type (bar, column, donut, pie, list).
How do I arrange charts?
Click 'Layout' in the toolbar to activate drag mode. Drag charts to the desired spot, or make them wide/narrow.
Can I undo changes?
Yes — use Ctrl/⌘+Z to undo and Ctrl/⌘+Shift+Z to redo. The last 30 changes are remembered.

Saving & sharing

Where is my work saved?
Automatically locally in your browser. When logged in, your settings (not your answers) are synced online so they come back on any device. You can also download a backup via the Save button.
Are my answers stored anywhere?
No. The answers stay solely in your browser — not even with Pro. Online we only store settings, branding and chart choices.
How do I share a report with my team?
Use the export options: PDF, PowerPoint, Excel or HTML. That way you share a finished report without any answers ending up online.

Templates & comparing (Pro)

What is a template?
A reusable dashboard setup: layout, branding, chart choices and filters — without data. Ideal for repeated measurements (Q1/Q2/Q3) or department reports with the same questionnaire.
How do I compare two measurements?
Open the 'Compare' button in the toolbar. Split by a question (e.g. department) or add an extra CSV with the same questionnaire for a side-by-side Q1/Q2 comparison.

Payment & account

What does it cost?
First 20 answers free. After that: €2.50 to unlock one form permanently, €9.99 for 10 credits, or €29.99/month Pro (unlimited + AI + templates).
Do I get my money back if I'm not satisfied?
Yes — 30-day money-back guarantee. Email support@formsvisualizer.com and you get your money back, no hassle.
How do I delete my account?
Go to your account page → 'Your data & privacy' → 'Delete account'. You can also download all your data there.

Question not answered?

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