Help & guide
Quick answers to the most common questions.
Keyboard shortcuts
Show shortcuts overview?
Search questions & actions⌘/Ctrl + K
Undo⌘/Ctrl + Z
Redo⌘/Ctrl + Shift + Z
Navigate in presentation mode← →
Close modal / presentationEsc
Getting started
How do I upload my data?▾
Drag a CSV/XLSX file into the upload area, paste a public Google Sheets link, or import directly from Google Drive. We recognize the structure automatically — including SurveyMonkey, Qualtrics, Typeform and more.
Which file types are supported?▾
CSV, XLSX, XLS, ZIP (with legend) and JSON backups. Google Sheets works via a shared link or the Drive importer.
Do I need to create an account?▾
No, you can start right away. You see the first 20 answers for free. For the full dataset, exports and AI you need an unlock (from €2.50) or Pro — for which you log in with Google.
Editing the dashboard
How do I change a chart type?▾
Click the chart icon in the top right of each chart card and pick another type (bar, column, donut, pie, list).
How do I arrange charts?▾
Click 'Layout' in the toolbar to activate drag mode. Drag charts to the desired spot, or make them wide/narrow.
Can I undo changes?▾
Yes — use Ctrl/⌘+Z to undo and Ctrl/⌘+Shift+Z to redo. The last 30 changes are remembered.
Saving & sharing
Where is my work saved?▾
Automatically locally in your browser. When logged in, your settings (not your answers) are synced online so they come back on any device. You can also download a backup via the Save button.
Are my answers stored anywhere?▾
No. The answers stay solely in your browser — not even with Pro. Online we only store settings, branding and chart choices.
How do I share a report with my team?▾
Use the export options: PDF, PowerPoint, Excel or HTML. That way you share a finished report without any answers ending up online.
Templates & comparing (Pro)
What is a template?▾
A reusable dashboard setup: layout, branding, chart choices and filters — without data. Ideal for repeated measurements (Q1/Q2/Q3) or department reports with the same questionnaire.
How do I compare two measurements?▾
Open the 'Compare' button in the toolbar. Split by a question (e.g. department) or add an extra CSV with the same questionnaire for a side-by-side Q1/Q2 comparison.
Payment & account
What does it cost?▾
First 20 answers free. After that: €2.50 to unlock one form permanently, €9.99 for 10 credits, or €29.99/month Pro (unlimited + AI + templates).
Do I get my money back if I'm not satisfied?▾
Yes — 30-day money-back guarantee. Email support@formsvisualizer.com and you get your money back, no hassle.
How do I delete my account?▾
Go to your account page → 'Your data & privacy' → 'Delete account'. You can also download all your data there.
Question not answered?
We're happy to help.
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